In our Merchant of the Month series, we highlight a few of the merchants who enjoy processing through Infintech so much, they want to share their experience with others.
This month, we spoke with Matt Imm, Owner of Quatman Café.
Merchant: Quatman Café
Location: Cincinnati, Ohio
Customer Since: 2009
Infintech Payment Processing Advisor: Paul Lambert
What Initially Drew You to Infintech?
“Our business has survived as a cash-only establishment since my dad first opened Quatman Café in 1966. Over time, I knew I had to accept credit cards or I would lose many of my customers since cash was no longer the preferred payment method. Enter Infintech and Paul Lambert – who showed me that accepting credit cards as a way of payment was worth it. After working with Infintech, my business began to grow significantly – and I can directly attribute it to credit card acceptance. Setup was easy and seamless, and we never looked back. Our business really started to take off, so we opened our second location in 2010.”
What’s Your Favorite Part About Working with Infintech?
“Paul Lambert is my favorite part about working with Infintech. When you call Paul with a problem, he solves it. He ensures that our business is always up and running no matter what day of the week it is. His competitors call on me all the time and say they can help our business, but I have worked with Paul for almost a decade and he doesn’t give me any reason to switch to another processor. Infintech’s customer service and accessibility is incredible.”
Is Your Business Ready to Experience the Infintech Advantage?
Contact us online or call 1-800-621-8931.