Dear Valued Customer,
We know you are receiving many updates from various companies about their COVID-19 practices, and we wanted to share our practices with you. Rest assured, our offices are open for business and our customer support is operating fully 24/7. We have extensive redundancy plans to alleviate interruptions and your level of support will not decline in any way. We are confident that we will maintain the highest level of customer satisfaction and continue our best practices.
We believe it is important for us to share our actions that we are taking as an organization in this changing world. Our efforts include:
- We continue to closely monitor the reports from the Centers for Disease Control and Prevention (CDC) and the World Health Organization (WHO).
- We continue to practice social distancing.
- We continue to sanitize and deep clean our work areas and our point of sale equipment areas.
- We continue to abide by the CDC recommendations and encourage our employees to work from home should they feel sick or unsafe.
It is important for you to know that we are continuing to provide you with personal customer service and we are here to keep your transaction processing at the high levels that you have come to expect. We at Infintech and i3 Verticals hope you and your close ones will be safe as we navigate through this together.
We appreciate and value your business.
CEO – Infintech