i3 Commerce Technology Stands Out from Competitors

In our Merchant of the Month series, we highlight a few of the merchants who enjoy processing through i3 Commerce Technology so much, they want to share their experience with others.

This month, we spoke with Lanny Apple, Operations Manager of Waddell Power.

Merchant: Waddell Power

Industry: Battery Distributor

Location: Indianapolis, IN

Customer Since: 2019

i3 Commerce Technology Payment Processing Advisor: Shanen Gasich

What Initially Drew You to i3 Commerce Technology?

“I was reviewing our credit card processing to see if we could get better rates, and our bank introduced us to their partner – i3 Commerce Technology. Once we reviewed what i3 Commerce Technology had to offer, it was an easy choice to switch. i3 Commerce Technology is now saving us thousands of dollars in processing fees each year and their ability to be transparent is the highlight of working with them.”

What’s Your Favorite Part About Working with i3 Commerce Technology?

“My favorite part is i3 Commerce Technology’ approach. i3 Commerce Technology Advisor, Shanen Gasich, provided a proposal that was more timely, detailed, and explanatory than their closest competitor. She took the time to investigate why we were not receiving better rates and explained how i3 Commerce Technology could change a few things to ensure that our business runs more efficiently and smoothly while saving us money. I appreciate that Shanen is still my main point of contact and that she always responds quickly. I don’t wait days for a response and that contributes to our great working relationship.”

Is Your Business Ready to Experience the i3 Commerce Technology Advantage?

Contact us online or call 1-800-621-8931.

Check out i3 Commerce Technology’ newsroom.