12-Digit Merchant ID

If you have a 12-digit merchant ID starting with 52 or a 9-digit merchant ID starting with 1-9, use the support information below:

Statement Questions:

800-621-8931

24/7 Merchant Help Desk:

800-683-2289

Voice Authorization:

800-291-4840

Online Merchant Account Access:

Support Documents:

 

16-Digit Merchant ID

If you have a 16-digit merchant ID starting with 543684555 or a 10-digit merchant ID starting with 555, use the support information below:

Statement Questions: 

800-621-8931

24/7 Merchant Help Desk:

800-654-9256

Voice Authorization:

800-291-4840

Online Merchant Account Access:

Support Documents:

15-Digit Merchant ID

If you have a 15-digit merchant ID starting with 516618 or a 12-digit merchant ID starting with 434, use the support information below:

Statement Questions:

800-621-8931

24/7 Merchant Help Desk:

844-857-4748

Voice Authorization:

800-228-1122

Online Merchant Account Access:

Support Documents:

Gateway Assistance

PayTrace

888-806-6545

Forte

888-235-4635

Authorize.Net

888-437-0481

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